Case overview
Glass house guide contacted us through our commercial ally FusionHit ,Our client needed a visual tool for people looking to view their homes through the Alexa plug in they developed, the difficulty of the project was the development of a visual tool for an audio-only skill.
The Brief
Our Approach
Project Goals:
- Intuitive Home Visualization: Develop an intuitive and user-friendly interface that translates audio information from the Alexa skill into meaningful visual representations of the user’s home.
- Seamless Integration: Ensure the visual tool seamlessly integrates with the existing Alexa skill, enhancing the overall user experience without disrupting the original functionality.
- Cross-Platform Compatibility: Design the visual tool to be compatible with a range of devices, including smartphones, tablets, and desktop computers, to cater to diverse user preferences.
- Accessibility and Inclusivity: Implement accessibility features to make the visual tool usable by a wide range of users, including those with disabilities.
- User-Centered Design: Conduct user research and engage in iterative design processes to gather user feedback and insights, ensuring that the final product meets users’ needs and preferences.
- Enhanced Engagement: Enhance user engagement by providing visual cues and real-time updates, making the interaction with the Alexa skill more dynamic and engaging.
- Seamless Data Synchronization: Develop a robust backend system that syncs audio and visual data in real-time, ensuring a consistent user experience across both mediums.
Challenges:
The primary challenge of this project lies in creating a visual counterpart for an audio-only skill. The team must design an interface that effectively conveys complex home-related information through visuals, taking into account the limitations of the Alexa platform and the diverse needs of users.
Project Phases:
- Research and Analysis: We conducted a thorough analysis of the existing Alexa skill, user expectations, and competitors’ offerings. Insights were gathered from potential users to inform the design process.
- Concept Design: Initial concepts for the visual tool’s interface were generated, exploring different ways to represent home information visually.
- Prototyping: Interactive prototypes were developed to validate design concepts and gather feedback from users. The interface was refined based on iterative testing.
- Development: The finalized design was implemented, ensuring compatibility across various devices and platforms.
- Testing and Refinement: Rigorous testing of the integrated visual tool with the Alexa skill was conducted, identifying and addressing any usability issues.
- User Training and Documentation: User guides and documentation were created to assist users in seamlessly transitioning to the updated skill.
- Launch and Deployment: The enhanced Alexa skill with the integrated visual tool was deployed, and user feedback was closely monitored. Any post-launch issues were addressed promptly.
The Results
We hope to transform the way people engage with their homes through voice assistants by effectively designing a visual tool that complements the client’s audio-only Alexa skill. This project demonstrates our attention to new UX solutions and our commitment to providing outstanding user experiences even under difficult circumstances.